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Phone Power - Walther, George R
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For executives, telemarketers, secretaries--anyone who relies heavily on the telephone in business--here is the guide to improving telephone efficiency, written by America's most accomplished phone-techniques expert, George R. Walther.

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Phone Power 1987, Berkley Books, New York, NY

ISBN-13: 9780425104859

Mass-market paperback

Phone Power 1986, G.P. Putnam's Sons, New York, NY

ISBN-13: 9780399131370

Hardcover

Phone Power 1986, Simon & Schuster Audio, New York, NY

ISBN-13: 9780671625696

Abridged

Audiobook cassette