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Operational Excellence: Breakthrough Strategies for Improving Customer Experience and Productivity

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Operational Excellence: Breakthrough Strategies for Improving Customer Experience and Productivity - Martin, James William
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To successfully compete in today's global marketplace, organizations can and must do more to improve their internal operational efficiencies. Operational Excellence: Using Lean Six Sigma to Translate Customer Value through Global Supply Chains consolidates hundreds of tools and methods into 110 key concepts.

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Operational Excellence: Breakthrough Strategies for Improving Customer Experience and Productivity 2021, Productivity Press, Oxford

ISBN-13: 9780367491734

2nd edition

Hardcover