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Lean Six SIGMA for the Office: Integrating Customer Experience for Enhanced Productivity

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Lean Six Sigma for the Office: Integrating Customer Experience for Enhanced Productivity - Martin, James William
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Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology.

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Lean Six Sigma for the Office: Integrating Customer Experience for Enhanced Productivity 2021, Productivity Press, Oxford

ISBN-13: 9780367503277

2nd edition

Hardcover