"Savvy business leaders know that the "customer is king." The voice of the customer is what matters most in critical business decisions. How are you responding to customer concerns? Your answer is crucial to the growth of your business and your revenues. But are companies really listening to their customers? Thriving companies understand that listening is the first step in leadership. Listen Up! offers busy business leaders a playbook for building a culture that is grounded in creating customer experiences that deliver ...
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"Savvy business leaders know that the "customer is king." The voice of the customer is what matters most in critical business decisions. How are you responding to customer concerns? Your answer is crucial to the growth of your business and your revenues. But are companies really listening to their customers? Thriving companies understand that listening is the first step in leadership. Listen Up! offers busy business leaders a playbook for building a culture that is grounded in creating customer experiences that deliver customer success. Author Karen Mangia--customer experience expert and Salesforce executive--shows you how to leverage better questions to get better answers--with strategies that go beyond the survey. More meetings aren't the answer: better metrics and better results are closer than you might think. But only when you are listening to your customers across the entire lifecycle of the journey."-Cover blurb.
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Add this copy of Listen Up! : How to Tune in to Customers and Turn Down to cart. $1.78, very good condition, Sold by Bookmonger.Ltd rated 4.0 out of 5 stars, ships from Hillside, NJ, UNITED STATES, published 2020 by Wiley.
Add this copy of Listen Up! : How to Tune in to Customers and Turn Down to cart. $1.78, good condition, Sold by Once Upon A Time Books rated 2.0 out of 5 stars, ships from Tontitown, AR, UNITED STATES, published 2020 by Wiley.
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Seller's Description:
Good in good dust jacket. This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Add this copy of Listen Up! : How to Tune in to Customers and Turn Down to cart. $6.05, like new condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2020 by Wiley.
Add this copy of Listen Up!: How to Tune in to Customers and Turn Down to cart. $14.51, like new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2020 by Wiley.
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Fine. Sewn binding. Cloth over boards. 192 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Listen Up!: How to Tune in to Customers and Turn Down to cart. $15.93, new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2020 by Wiley.
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Seller's Description:
New. Sewn binding. Cloth over boards. 192 p. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Listen Up! : How to Tune in to Customers and Turn D to cart. $15.94, new condition, Sold by indoo rated 4.0 out of 5 stars, ships from Avenel, NJ, UNITED STATES, published 2020 by Wiley.
