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ISO 9000 and Beyond: From Compliance to Performance Improvement

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ISO 9000 and Beyond: From Compliance to Performance Improvement - Harrington, H James, and Harrington H, and Mathers, Dwayne D
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Containing text, CD-ROM, flowcharting software, and on-line guidance, this work shows how to plan, execute, and internalize quality management system (QMS) in any organization. It provides concepts that go beyond meeting the minimum QMS requirements as defined in ISO 9001. It offers case studies for those starting the ISO certification process.

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ISO 9000 and Beyond: From Compliance to Performance Improvement 1997, McGraw-Hill, New York, NY

ISBN-13: 9780079132895

Hardcover

ISO 9000 and Beyond: From Compliance to Performance Improvement 1996, McGraw-Hill Companies, New York, NY

ISBN-13: 9780070267770

Hardcover