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  • ICMI's Pocket Guide to Call Center Management Teams: A Convenient, Portable Reference of Terms from ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals

ICMI's Pocket Guide to Call Center Management Teams: A Convenient, Portable Reference of Terms from ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals

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ICMI's Pocket Guide to Call Center Management Teams: A Convenient, Portable Reference of Terms from ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals - Cleveland, Brad
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ICMI's Pocket Guide to Call Center Management Teams: A Convenient, Portable Reference of Terms from ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals 2004, ICMI Press (International Customer Management Institute)

ISBN-13: 9781932558005

Paperback
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