Designed for students studying front office operations, this text reflects the relative importance of different aspects of a hotel receptionist's job. It describes clerical operations, and explains how to deal with clients, enquiries, reservations, room allocations, bills, check-outs and more.
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Designed for students studying front office operations, this text reflects the relative importance of different aspects of a hotel receptionist's job. It describes clerical operations, and explains how to deal with clients, enquiries, reservations, room allocations, bills, check-outs and more.
Read Less
Add this copy of Front Office: Procedures, Social Skills and Management to cart. $48.63, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1991 by Butterworth-Heinemann.
Add this copy of Front Office: Procedures, Social Skills and Management to cart. $69.30, new condition, Sold by Just one more Chapter, ships from Miramar, FL, UNITED STATES, published 1991 by Butterworth-Heinemann.
Add this copy of Front Office: Procedures, Social Skills and Management to cart. $182.80, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1991 by Butterworth-Heinemann.
