This authoritative, crisply written book outlines Zenger-Miller/Achieve's Service/Quality System that is used in dozens of public and private sector companies. At the heart of the book are 12 key service/quality improvement areas--or cylinders--that show how to signal commitment, listen to internal/external customers, improve processes, realign systems, and more.
Read More
This authoritative, crisply written book outlines Zenger-Miller/Achieve's Service/Quality System that is used in dozens of public and private sector companies. At the heart of the book are 12 key service/quality improvement areas--or cylinders--that show how to signal commitment, listen to internal/external customers, improve processes, realign systems, and more.
Read Less
Add this copy of Firing on All Cylinders to cart. $3.50, good condition, Sold by Top Notch Books rated 4.0 out of 5 stars, ships from Tolar, TX, UNITED STATES, published 1991 by Macmillan of Canada.
Add this copy of Firing on All Cylinders to cart. $4.00, good condition, Sold by Top Notch Books rated 4.0 out of 5 stars, ships from Tolar, TX, UNITED STATES, published 1990 by Macmillan of Canada.
Add this copy of Firing on All Cylinders: the Service/Quality System for to cart. $7.00, very good condition, Sold by Persephone's Books rated 5.0 out of 5 stars, ships from Gastonia, NC, UNITED STATES, published 1991 by Macmillan of Canada.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very Good. No Jacket. 8vo-over 7¾"-9¾" tall. ix, 293 pp. Second printing. Light rubbing to the cover edges. The binding is tight and square, and the text is clean.
Add this copy of Firing on All Cylinders to cart. $9.99, good condition, Sold by Crowded Nest rated 5.0 out of 5 stars, ships from Boulder, CO, UNITED STATES, published 1992 by Irwin Professional Publishing.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Cover is slightly shelf-worn with two sets of staple holes on the front and a few bent page tips, but text is free of markings. Trade paperback (US). Glued binding. 392 p. Audience: General/trade. Subtitled: "The Service / Quality System For High-Powered Corporate Performance" Includes: Foreword by John H. Zenger, Chairman & CEO. Zenger-Miller, Inc.; Endnotes & Index.
Add this copy of Firing on All Cylinders to cart. $12.99, good condition, Sold by Russell Books rated 4.0 out of 5 stars, ships from Victoria, BC, CANADA.
Add this copy of Firing on All Cylinders to cart. $18.00, very good condition, Sold by Hourglass Books rated 4.0 out of 5 stars, ships from Vancouver, BC, CANADA, published 1990 by Macmillan Of Canada.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very Good+ in Very Good+, Not Price Clipped jacket. Book. Signed by Author(s) Complete number line from 1 to 5; signed by Jim Clemmer on front end paper: "The road is rough, but the rewards are rich! Jim Clemmer"; minor wear; otherwise a solid, clean copy with no marking or underlining; collectible condition; dust jacket is protected by a mylar cover.
Add this copy of Firing on All Cylinders: the Service/Quality System for to cart. $18.00, good condition, Sold by Between the Covers-Rare Books rated 4.0 out of 5 stars, ships from Gloucester City, NJ, UNITED STATES, published 1991 by Macmillan.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Good in wrappers, a paperback. Pages light brown. Wrinkle down spine. Clean cover and text. Please Note: This book has been transferred to Between the Covers from another database and might not be described to our usual standards. Please inquire for more detailed condition information.
Add this copy of Firing on All Cylinders "Clemmer to cart. $18.01, very good condition, Sold by Robin Books rated 2.0 out of 5 stars, ships from Kingston, ON, CANADA.
Add this copy of Firing on All Cylinders to cart. $25.42, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1994 by Irwin Professional Pub.
Add this copy of Firing on All Cylinders to cart. $34.02, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1990 by Macmillan Of Canada.
