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Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States

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Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States - Hirschman, Albert O
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An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations.

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Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States 1972, Harvard University Press, Cambridge

ISBN-13: 9780674276604

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