CRM - Customer Relationship Management ist DIE Strategie des 21. Jahrhunderts. Vor drei Jahren hat Quest Media den "National Customer Service Award" ins Leben gerufen. Die Philosophie hinter dieser Auszeichnung war, Unternehmen zu untersuchen, zu erkennen und zu belohnen, die die Grenzen des Customer Management neu definiert haben. Dieses Buch basiert auf den Forschungsergebnissen von Quest Media und spiegelt die aktuellen Einstellungen und Gedanken der modernen Spitzenreiter im Customer Management Bereich wider. ...
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CRM - Customer Relationship Management ist DIE Strategie des 21. Jahrhunderts. Vor drei Jahren hat Quest Media den "National Customer Service Award" ins Leben gerufen. Die Philosophie hinter dieser Auszeichnung war, Unternehmen zu untersuchen, zu erkennen und zu belohnen, die die Grenzen des Customer Management neu definiert haben. Dieses Buch basiert auf den Forschungsergebnissen von Quest Media und spiegelt die aktuellen Einstellungen und Gedanken der modernen Spitzenreiter im Customer Management Bereich wider. Die Autoren stellen anerkannte Denkprozesse in Frage und geben realistische Zeitrahmen vor zur Implementierung innovativer Ideen, mit deren Hilfe das Customer Management von morgen geschaffen werden kann. "Customer Management Excellence" - Dieses Buch vermittelt Ihnen alles, was Sie ???ber erstklassiges Customer Management wissen m???ssen. Mit einer F???lle von Fallstudien und Beispielen von Unternehmen, die f???r ihre innovativen Customer Management Methoden ausgezeichnet wurden. Mit einem Glossar und Checklisten. Sie helfen dem Leser seinen Fortschritt bei der Implementierung erfolgreicher Customer Management Verfahren zu ???berwachen. Geschrieben vom Herausgeber des Magazins 'Customer Management'. "Customer Management Excellence" - Das ultimative Handbuch f???r alle, die im 21. Jahrhundert erfolgreich sein wollen.
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Add this copy of Customer Management Excellence: Successful Strategies to cart. $16.82, very good condition, Sold by Reuseabook rated 4.0 out of 5 stars, ships from Gloucester, GLOS, UNITED KINGDOM, published 2002 by John Wiley & Sons.
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Add this copy of Customer Management Excellence to cart. $63.90, new condition, Sold by Media Smart rated 3.0 out of 5 stars, ships from Hawthorne, CA, UNITED STATES, published 2002 by John Wiley & Sons.
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