This book presents the interrelationship between customer knowledge management, customer focus and soft skills. It also provides concrete advice on how the management of customer knowledge can be optimized.
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This book presents the interrelationship between customer knowledge management, customer focus and soft skills. It also provides concrete advice on how the management of customer knowledge can be optimized.
Read Less
Add this copy of Customer Knowledge Management: Leveraging Soft Skills to cart. $51.65, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2016 by Springer.
Add this copy of Customer Knowledge Management: Leveraging Soft Skills to cart. $51.65, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2014 by Springer.
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Seller's Description:
New. Print on demand Sewn binding. Cloth over boards. 207 p. Contains: Unspecified, Illustrations, black & white, Illustrations, color. Management for Professionals.
Add this copy of Customer Knowledge Management to cart. $68.59, new condition, Sold by Ria Christie Books rated 5.0 out of 5 stars, ships from Uxbridge, MIDDLESEX, UNITED KINGDOM, published 2014 by Springer.
