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Coming of Age in Reference Services: A Case History of the Washington State University Libraries

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Coming of Age in Reference Services: A Case History of the Washington State University Libraries - Katz, Linda S
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Coming of Age in Reference Services: A Case History of the Washington State University Libraries focuses on the triumphs, trials, ideas, and difficulties of the Holland Library and how these experiences can help other professionals enhance services for patrons. The articles, written by reference librarians at the library, discuss topics such as departmental history and culture, training reference professionals, and user education programs to give you insight into how other librarians solve problems or implement changes. ...

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Coming of Age in Reference Services: A Case History of the Washington State University Libraries 2016, Routledge, London

ISBN-13: 9781138971134

Paperback

Coming of Age in Reference Services: A Case History of the Washington State University Libraries 1999, Routledge, Oxford

ISBN-13: 9780789006660

2nd edition

Hardcover