This insightful book shows you how to deal with an issue as old as the library profession: dealing with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutionssome developed within the field and some borrowed from other professionsthat will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful.
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This insightful book shows you how to deal with an issue as old as the library profession: dealing with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutionssome developed within the field and some borrowed from other professionsthat will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful.
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Add this copy of Helping the Difficult Library Patron: New Approaches to to cart. $16.25, good condition, Sold by BooksRun rated 4.0 out of 5 stars, ships from Philadelphia, PA, UNITED STATES, published 2002 by Routledge.
Add this copy of Helping the Difficult Library Patron: New Approaches to to cart. $40.00, new condition, Sold by OZHICO, ships from sacramento, CA, UNITED STATES, published 2002 by Routledge.
Add this copy of Helping the Difficult Library Patron: New Approaches to to cart. $170.94, new condition, Sold by GridFreed rated 5.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2002 by Routledge.
