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Check-in Check-Out: Managing Hotel Operations: Pearson New International Edition

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Check-in Check-Out: Managing Hotel Operations: Pearson New International Edition - Vallen, Gary, and Vallen, Jerome
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Now in its Ninth Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry's rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest's experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered ...

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Check-in Check-Out: Managing Hotel Operations: Pearson New International Edition 2013, Pearson Education Limited, Harlow

ISBN-13: 9781292021102

9th edition

Paperback