Add this copy of Cashing in on Complaints: Turning Disappointed Diners to cart. $0.99, good condition, Sold by ZBK Books rated 4.0 out of 5 stars, ships from Woodland Park, NJ, UNITED STATES, published 1997 by Hospitality Masters Press.
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Seller's Description:
Used book in very good and clean conditions. Minor cosmetic defects may be present. Pages and cover intact. May include library marks notes marks and highlighting. Fast Shipping.