All of the neutral comments for HPB-Ruby appear below:

neutral comment by Caitlyn B on Mar 4, 2024

Book was listed as very good condition. However upon receiving the book there was damage all around the book. nothing was protecting the book from shipping damage. The outer cover is damaged in multiple spots. Highly disappointed.

neutral comment by LUC on Feb 28, 2024

Great Customer Service! Many Thanks! A++

neutral comment by Tanya H on Feb 27, 2024

The pages are already used. It wasn't listed in the description. Very unpleasant surprise upon opening the book. Disappointed to say the least. Cant say I would recommend them. I would not purchase from the seller again.

neutral comment by Alfred Won W on Dec 29, 2023

Described as VG. - The book is hardly in Good condition - more to be decribed as Acceptable - very overpriced

neutral comment by Robert on Oct 22, 2023

The customer service links that allowed me to classify "wrong address" after I realized my ordering error are/were useless. There needs to be a better review page at alibris.com for customers to check for errors and allow customer service to do something

neutral comment by Monte H on Oct 13, 2023

book quality not good. Asking for refund.

neutral comment by Devon R on Sep 29, 2023

Spine was heavily cracked and not in the very good condition promised

neutral comment by Devon R on Sep 29, 2023

The books spine was heavily cracked, not in the very good condition promised

neutral comment by Eleanor I on Sep 14, 2023

Item not received as sent to address in USA as per tracking. Do not know who received the book I paid for. Very poor bookshop and disappointed with service. I hope they will let me know what went wrong and refund my money including postage of$16.99.

neutral comment by Todd on Jun 21, 2023

The condition of this book exceeded my expectations! Thanks!

neutral comment by Todd on Jun 21, 2023

The condition of this book exceeded my expectations. Thanks!

neutral comment by Todd on Jun 21, 2023

This book was described as being in "very good" condition. I would agree, except for the pages which have "yellowed" with age.

neutral comment by Jim A on May 27, 2023

Poorly packaged, no padding around the book. Also, no mylar cover on the dust-jacket.

neutral comment by Gabriel M on Apr 20, 2023

OK price and delivery time. Condition wasn't very accurate. While the pages were clean and unmarked, I wouldn't have described it as "very good" since a chunk of the spine is missing.

neutral comment by CrankyPantz on Feb 10, 2023

Condition of the book was Good at best, not Very Good as described

neutral comment by oneydjacks@yahoo.com on Jan 28, 2023

The sellers' package hasn't arrived and I can see it was shipped to several areas nearby but not to my post office. That's not good..

neutral comment by Cassidy on Dec 25, 2022

Had the wrong tracking number attached for some reason.

neutral comment by Billy K on Dec 8, 2022

Item has not arrived yet. UPS tracking says it was delivered in California but I live in Ottawa Canada. Please advise on shipping status. Thank you.

neutral comment by J.Michael P on Jul 6, 2022

The condition of this item would only rate as Fair.