The Ombudsman Handbook:...
Dr. James T Ziegenfuss,
Patricia O'Rourke
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The Ombudsman in the Modern...
Matthew Groves (Editor),
Anita Stuhmcke (Editor)
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A Practical Guide to...
Charles L Howard
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The European Ombudsman and...
Nikos Vogiatzis
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The Ombudsman Enterprise and...
Trevor Buck,
Richard Kirkham
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Proliferation and...
Sabine Carl
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Insurance Law and the...
Judith Summer
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Relative Authority of...
Michal Krajewski
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