Professor Rob Anderson
Rob Anderson has been training and managing customer service organizations in both the public and private sectors for over 20 years. Bringing a fresh approach to customer service in Long Term Care, Rob has worked with facilities throughout the United States to develop easy-to-use training materials that improve the way frontline staff work with each other and with residents
Rob Anderson has been training and managing customer service organizations in both the public and private sectors for over 20 years. Bringing a fresh approach to customer service in Long Term Care, Rob has worked with facilities throughout the United States to develop easy-to-use training materials that improve the way frontline staff work with each other and with residents See less
Professor Rob Anderson's Featured Books