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You're CX'y And We Know It: Humanising Customer Experience in the World of Tech

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You're CX'y And We Know It: Humanising Customer Experience in the World of Tech - Boyd, Sharon, and Parker, John, and Parker, Mark
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If you're a leader or aspiring leader who wants to rock your Customer Experience - in a straight forward and practical way then this is the book for you. We share our on the job learnings from sixty combined years of business, leadership, operations, tech and customer experience. Learn something, have fun, transform your business and yourself at the same time. You'll laugh, grow and hopefully enjoy it! The chapters are short enough to read over a cuppa, and can be read in any order so you can dip in and out with us any ...

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You're CX'y And We Know It: Humanising Customer Experience in the World of Tech 2021, Rockstar CX Publishing

ISBN-13: 9781916312029

Trade paperback