Quick help for solving daily workforce problems that demoralize staff, and lead to less-than-perfect patient satisfaction outcomes. This book helps readers lead and inspire, and can elevate the opinions patients and their families have of the health care institution. The book contains exercises, checklists, meeting plans, question guides, scripts, and coaching techniques, plus an appendix of additional resources that can quickly reverse the common conflicts, miscommunications, and bad performances that stifle happiness and ...
Read More
Quick help for solving daily workforce problems that demoralize staff, and lead to less-than-perfect patient satisfaction outcomes. This book helps readers lead and inspire, and can elevate the opinions patients and their families have of the health care institution. The book contains exercises, checklists, meeting plans, question guides, scripts, and coaching techniques, plus an appendix of additional resources that can quickly reverse the common conflicts, miscommunications, and bad performances that stifle happiness and achievement at work. It is an easy, quick read designed to accommodate tight work schedules and just-in-time management schedules.
Read Less
Add this copy of Wendy Leebov's Essentials for Great Patient Experiences to cart. $3.66, fair condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2008 by AHA Press.
Add this copy of Wendy Leebov's Essentials for Great Patient Experiences to cart. $3.66, very good condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2008 by AHA Press.
Add this copy of Wendy Leebov's Essentials for Great Patient Experiences to cart. $3.99, like new condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 2008 by AHA Press.
Add this copy of Wendy Leebov's Essentials for Great Patient Experiences to cart. $4.24, very good condition, Sold by HPB-Ruby rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2008 by American Hospital Association.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Wendy Leebov's Essentials for Great Patient Experiences to cart. $4.56, like new condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 2008 by AHA Press.
Add this copy of Wendy Leebov's Essentials for Great Patient Experiences to cart. $4.92, fair condition, Sold by BooksRun rated 4.0 out of 5 stars, ships from Philadelphia, PA, UNITED STATES, published 2008 by American Hospital Association.
Add this copy of Wendy Leebov's Essentials for Great Patient Experiences to cart. $5.00, very good condition, Sold by HPB Inc. rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2008 by American Hospital Association.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Wendy Leebov's Essentials for Great Patient Experiences to cart. $12.49, good condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 2008 by AHA Press.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Used books are NOT guaranteed to contain components and/or supplements such as: Access Codes or working CD's/DVD's! ! Expedited shipping 1-3 business days;
Add this copy of Wendy Leebov's Essentials for Great Patient Experiences to cart. $30.00, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2008 by American Hospital Association.
