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Value-Directed Management: Organizations, Customers, and Quality

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Value-Directed Management: Organizations, Customers, and Quality - Arogyaswamy, Bernard, and Simmons, Ronald P
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Arogyaswamy and Simmons combine the technique of value analysis and the concept of the value chain to build a perspective on value that is at once comprehensive and practical. They provide a methodology for formulating value-based strategy as well as a system for managing the value-directed organization. The management system proposed is based upon the high value Just-in-Time (JIT) and Total Quality Control (TQC) principles successfully deployed by numerous Japanese (and more recently American) firms. In a sense, this book ...

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Value-Directed Management: Organizations, Customers, and Quality 1993, Praeger, New York

ISBN-13: 9780899307978

Hardcover