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User Experience Research: Discover What Customers Really Want

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User Experience Research: Discover What Customers Really Want - Gage, Marty, and Murrell, Spencer
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"50% of new product introductions fail--and this rate hasn't changed in 40 years! The main cause is too many designers, product teams, and marketers ignore the first step in the Design Thinking process-- user research. User experience research and testing, gives you a deep understanding of who your target customers are--and what they really want in your product or service. This book explains the fundamentals of user research and testing so your new products succeed and sell. User Experience Research helps you eliminate ...

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User Experience Research: Discover What Customers Really Want 2022, Wiley

ISBN-13: 9781119884217

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