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Understanding Street-Level Bureaucracy - Hupe, Peter (Editor), and Hill, Michael (Editor), and Buffat, Aurélien (Editor)
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This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values. Questions about the extent of discretionary autonomy and the feasibility of ...

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Understanding Street-Level Bureaucracy 2016, Policy Press

ISBN-13: 9781447313274

Paperback

Understanding Street-Level Bureaucracy 2014, Policy Press, Bristol

ISBN-13: 9781447313267

Hardcover