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Understanding Everyday Incivility: Why Are They So Rude?

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Understanding Everyday Incivility: Why Are They So Rude? - Lane, Shelley D
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Diving into the annoying behaviors that color our day-to-day interactions with other people, author Shelley D. Lane considers why we label certain acts as rude, crude, or selfish and others as polite and proper. This book offers strategies for responding effectively and approp...

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Understanding Everyday Incivility: Why Are They So Rude? 2020, Rowman & Littlefield Publishers

ISBN-13: 9781538141205

Trade paperback

Understanding Everyday Incivility: Why Are They So Rude? 2017, Rowman & Littlefield Publishers

ISBN-13: 9781442261853

Hardcover