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Turning Japanese - Jackson, Tim
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As yet, compared to the American experience, the Japanese have barely landed on the commercial beaches of Europe. But, with the single market in Europe, Japanese companies will soon be aiming to complete the invasion of our car, computer and electronics industries and to move on to other commercial sectors and the banking and financial systems - finding Europe vulnerable in all these fields. The key is management - their better products, customer service and employee training have beaten the USA at its own game and the grim ...

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Turning Japanese 1994, HarperCollins Publishers Ltd, London

ISBN-13: 9780006379751

Mass-market paperback

Turning Japanese 1993, HarperCollins Publishers Ltd, London

ISBN-13: 9780002550178

Hardcover