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Total Quality: Management, Organization, and Strategy

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Total Quality: Management, Organization, and Strategy - Evans, James R
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This book has three objectives in mind for managers and business professionals: 1) to familiarize managers with the basic principles and methods associated with total quality management; 2) to show managers how these principles and methods have been put into effect in a variety of organizations; and, 3) to illustrate the relationship between TQM principles and the theories and models studied in management practice.

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Total Quality: Management, Organization, and Strategy 2004, Thomson South-Western

ISBN-13: 9780324301595

4th edition

Unknown binding

Total Quality: Management, Organization and Strategy 1999, South Western Educational Publishing

ISBN-13: 9780324012767

2nd Revised edition

Trade paperback