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Topsight: A Guide to Studying, Diagnosing, and Fixing Information Flow in Organizations

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Topsight: A Guide to Studying, Diagnosing, and Fixing Information Flow in Organizations - Spinuzzi, Clay, PhD
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Topsight -the overall understanding of the big picture-is hard to achieve in organizations. There's too much going on, too many moving pieces. But without topsight, we have a hard time figuring out how information circulates, where it gets stuck, and how we can get it unstuck. Topsight is hard to get-but you can get it. I know: I've been achieving topsight into various organizations for the last 15 years. Along the way, I've developed an approach in which I gather clues, confirm details, model social interactions, and ...

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Topsight: A Guide to Studying, Diagnosing, and Fixing Information Flow in Organizations 2013, Createspace Independent Publishing Platform

ISBN-13: 9781481960069

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