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The Waiting Game: The Essential Guide for Wait Staff and Managers

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The Waiting Game: The Essential Guide for Wait Staff and Managers - Kirkham, Mike, and Weiss, Peggy, and Crawford, Bill
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In this indispensable training manual, the authors draw from more than 40 years of restaurant experience to present a succinct, highly informative guide to the art and science of waiting tables. Brimming with professional tips, on-the-job advice, and practical definitions, THE WAITING GAME covers all the essentials of waiting, including wine service etiquette, fine-dining protocol, and how to deal with difficult customers.

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The Waiting Game: The Essential Guide for Wait Staff and Managers 2002, Ten Speed Press, Berkeley, CA

ISBN-13: 9781580083690

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