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The Virtual Reference Experience

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The Virtual Reference Experience - Lankes, R David
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Virtual reference - today's fastest-expanding library service - raises many complex policy and implementation questions. Unfortunately, this service is in an early stage and experiences are limited. This groundbreaking volume combines the most current thinking and theory from experts and relates it to real-world virtual reference projects, studies, and findings from libraries across the nation. Patrons of Digital Reference Services, Digital Reference Librarians, Digital Reference Services and Policies, and The Broader ...

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The Virtual Reference Experience 2004, Neal-Schuman Publishers, New York, NY

ISBN-13: 9781555705121

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