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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World - Reichheld, Fred, and Markey, Rob
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Reveals the question most critical to your company's future: 'Would you recommend us to a friend?'. This title provides a blueprint for long-term growth and success.

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    eBook icon EPUB eBook The Ultimate Question 2.0 (Revised and Expanded Edition)

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    • Title: The Ultimate Question 2.0 (Revised and Expanded Edition) by Fred Reichheld
    • Publisher: Harvard Business Review Press
    • Print ISBN: 9781422173350, 1422173356
    • eText ISBN: 9781422142394
    • Edition: 2011
    • Format: EPUB eBook
    $34.99
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