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The Secrets of Word of Mouth Marketing

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The Secrets of Word-Of-Mouth Marketing - Silverman, George
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"In our hype-infested society, honest and positive word of mouth can multiply sales explosively. But for those who think it happens by chance (as most marketers do), this book will be an eye-opener. The surprising truth is that word of mouth can be implemented as strategically as any other form of marketing--and at significantly lower cost! This is especially good news for any seller of products or services who must maximize every marketing dollar. Central to this book is the innovative Decision Matrix, which helps ...

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The Secrets of Word-Of-Mouth Marketing 2001, AMACOM/American Management Association, New York, NY

ISBN-13: 9780814470725

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