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The Pocket Guide to the Baldrige Award Criteria - 15th Edition (5-Pack)

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The Pocket Guide to the Baldrige Award Criteria - 15th Edition (5-Pack) - Brown Mark, Graham, and Brown, Mark Graham
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This annual guide is designed to help readers understand the criteria for the Malcolm Baldrige National Quality Award. It is not about the award, or how to win it. Rather, it is about how to interpret and use the criteria to improve an organization.

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The Pocket Guide to the Baldrige Award Criteria - 15th Edition (5-Pack) 2009, CRC Press

ISBN-13: 9781439814239

15th edition

Hardcover