Breakthrough measurement techniques for achieving breakthrough business results! Measuring "all" the relationships that matter: with customers, investors, employees, suppliers, alliances, regulators, and communities! Next-generation performance measurement: "beyond the balanced scorecard!" Detailed case study: how DHL has succeeded with the Performance Prism. You can't improve what you don't measure -- and most companies only measure a small fraction of what really matters. In the coming years, companies will no longer be ...
Read More
Breakthrough measurement techniques for achieving breakthrough business results! Measuring "all" the relationships that matter: with customers, investors, employees, suppliers, alliances, regulators, and communities! Next-generation performance measurement: "beyond the balanced scorecard!" Detailed case study: how DHL has succeeded with the Performance Prism. You can't improve what you don't measure -- and most companies only measure a small fraction of what really matters. In the coming years, companies will no longer be able to prosper by focusing only on the needs and wants of one or two stakeholders -- even critical stakeholders like customers and investors. "The Performance Prism" introduces a powerful, practical "scorecard" framework for measuring "all" important relationships: with customers, investors, employees, suppliers, alliances, regulators, "and" communities. The authors show how the Performance Prism can be used to identify the most important metrics for your key stakeholders, offering specific recommendations and measurements that can be used to jumpstart your implementation. A start-to-finish case study shows how DHL has used the Performance Prism to achieve breakthrough results. Andy Neely is Professor of Operations Strategy and Performance at Cranfield School of Management, and director of the Centre for Business Performance there. His numerous research and consulting projects include Accenture-sponsored projects to explore the application of second-generation measurement frameworks such as the Performance Prism. His books include "Measuring Business Performance," published by "The Economist." Chris Adams is a consultant for Accenture. Mike Kennerley is aResearch Fellow at the Centre for Business Performance, Cranfield School of Management. He has been working in the field of Performance Measurement since 1993.
Read Less
Add this copy of The Performance Prism: the Scorecard for Measuring and to cart. $2.05, good condition, Sold by Orion Tech rated 5.0 out of 5 stars, ships from Arlington, TX, UNITED STATES, published 2002 by Financial Times Management.
Add this copy of The Performance Prism: the Scorecard for Measuring and to cart. $3.98, very good condition, Sold by ThriftBooks-Reno rated 4.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2002 by FT Press.
Add this copy of The Performance Prism: the Scorecard for Measuring and to cart. $4.00, very good condition, Sold by HPB-Ruby rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2002 by Financial Times Management.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of The Performance Prism: the Scorecard for Measuring and to cart. $12.13, very good condition, Sold by Reuseabook rated 4.0 out of 5 stars, ships from Gloucester, GLOS, UNITED KINGDOM, published 2002 by Financial Times/ Prentice Hall.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine.
Add this copy of The Performance Prism: the Scorecard for Measuring and to cart. $15.13, very good condition, Sold by Goldstone Books rated 4.0 out of 5 stars, ships from Ammanford, CARMS, UNITED KINGDOM, published 2002 by Financial Times/ Prentice Hall.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. All orders are dispatched within 1 working day from our UK warehouse. Established in 2004, we are dedicated to recycling unwanted books on behalf of a number of UK charities who benefit from added revenue through the sale of their books plus huge savings in waste disposal. No quibble refund if not completely satisfied.
Add this copy of Performance Prism: the Scorecard for Measuring and to cart. $16.99, very good condition, Sold by Brit Books rated 4.0 out of 5 stars, ships from Milton Keynes, BUCKINGHAMSHIRE, UNITED KINGDOM, published 2002 by Financial Times/ Prentice Hall.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Simply Brit – welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there's something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.
Add this copy of The Performance Prism: the Scorecard for Measuring and to cart. $20.40, good condition, Sold by Anybook rated 4.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2002 by Financial Times/ Prentice Hall.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. In good all round condition. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 900grams, ISBN: 9780273653349.
Add this copy of The Performance Prism: the Scorecard for Measuring and to cart. $31.04, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2002 by Financial Times Management.
Add this copy of The Performance Prism: the Scorecard for Measuring and to cart. $75.89, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2003 by Financial Times Management.
Add this copy of The Performance Prism: the Scorecard for Measuring and to cart. $103.27, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2002 by Financial Times Management.
