Library users' evolving information needs and their choice of search methods have changed reference work profoundly. Today's reference librarian must work in a whole new way-not only service-focused and businesslike, but even entrepreneurial. Murphy innovatively rethinks the philosophy behind current library reference services in this thought-provoking book, which - Rebrands reference librarianship on the model of a consulting business, providing a renewed vision of the reference desk by treating patrons as clients - Spells ...
Read More
Library users' evolving information needs and their choice of search methods have changed reference work profoundly. Today's reference librarian must work in a whole new way-not only service-focused and businesslike, but even entrepreneurial. Murphy innovatively rethinks the philosophy behind current library reference services in this thought-provoking book, which - Rebrands reference librarianship on the model of a consulting business, providing a renewed vision of the reference desk by treating patrons as clients - Spells out the importance of the patron's voice, and details methods for building and maintaining relationships with patrons - Identifies the reference librarian's competitive advantage over Web search engines and shows how to capitalize on it Murphy adapts existing business practices and programs to the context of the library, allowing frontline staff and administrators in any type of reference department to monitor and continuously improve their library's services.
Read Less
Add this copy of The Librarian as Information Consultant: Transforming to cart. $12.15, good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2011 by ALA Editions.
Add this copy of The Librarian as Information Consultant: Transforming to cart. $12.89, very good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 2011 by ALA Editions.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Add this copy of The Librarian as Information Consultant: Transforming to cart. $14.45, good condition, Sold by BooksRun rated 4.0 out of 5 stars, ships from Philadelphia, PA, UNITED STATES, published 2011 by ALA Editions.
Add this copy of The Librarian as Information Consultant: Transforming to cart. $20.00, good condition, Sold by West Main Books rated 5.0 out of 5 stars, ships from Newport News, VA, UNITED STATES, published 2011 by American Library Association.
Add this copy of The Librarian as Information Consultant: Transforming to cart. $22.67, good condition, Sold by Phatpocket Limited rated 4.0 out of 5 stars, ships from Waltham Abbey, ESSEX, UNITED KINGDOM, published 2011 by ALA Editions.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Ships from UK in 48 hours or less (usually same day). Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. 100% money back guarantee. We are a world class secondhand bookstore based in Hertfordshire, United Kingdom and specialize in high quality textbooks across an enormous variety of subjects. We aim to provide a vast range of textbooks, rare and collectible books at a great price. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. We provide a 100% money back guarantee and are dedicated to providing our customers with the highest standards of service in the bookselling industry.
Add this copy of The Librarian as Information Consultant: Transforming to cart. $44.45, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2011 by ALA Editions.
Add this copy of The Librarian as Information Consultant: Transforming to cart. $54.75, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2011 by American Library Association.
Add this copy of The Librarian as Information Consultant: Transforming to cart. $139.54, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2011 by ALA Editions.
