An official introduction to the newly adopted structure, this guide explains the basic concept of IT service management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books.
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An official introduction to the newly adopted structure, this guide explains the basic concept of IT service management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books.
Read Less
Add this copy of The Introduction to the Itil Service Lifecycle Book to cart. $6.78, good condition, Sold by ThriftBooks-Reno rated 4.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2007 by Stationery Office Books (TSO).
Add this copy of The Introduction to the Itil Service Lifecycle Book to cart. $6.80, good condition, Sold by HPB-Red rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2007 by The Stationery Office.
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Add this copy of The Introduction to the Itil Service Lifecycle Book to cart. $38.84, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2007 by The Stationery Office.
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