The Human Touch: Personal skills for professional success

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; and problem solving. Read More

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; and problem solving. Read Less

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  	This is a digital edition of this title. Buy eBook Lifetime Access: $35.09 Title: The Human Touch by Philippa Thomas; Debra Paul; James Cadle Publisher: BCS, The Chartered Institute for IT Print ISBN: 9781906124915, 1906124914 eText ISBN: 9781780171388 Edition: 2012 1st edition Format: EPUB eBook	$35.09 Buy eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ