This study examines the key aspects of the management of service organizations. The contributors discuss the formulation of service strategy, the manner in which services are marketed, the management of quality and productivity, and transnational service networks.
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This study examines the key aspects of the management of service organizations. The contributors discuss the formulation of service strategy, the manner in which services are marketed, the management of quality and productivity, and transnational service networks.
Read Less
Add this copy of The Future of Services Management to cart. $25.43, good condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 1994 by Kogan Page Ltd.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 450grams, ISBN: 9780749410643.
