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The Essential Handbook for Highly Effective Human Service Managers: 2nd Edition

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"I find this is a great resource for its' comprehensiveness and how it covers all areas of our work: leadership, organization, talent development, customer service, work-life balance, and relationship building. Essentially, you have taken every positive lesson I have learned (and then some) in ten years of professional experience and reading and developed into a fully actionable road map. I would recommend this for my new managers as well as those who have been supervisors for years." Brian Goddard, Assistant Vice President ...

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The Essential Handbook for Highly Effective Human Service Managers: 2nd Edition 2019, Dog Ear Publishing

ISBN-13: 9781457571633

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