The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions

Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss, Read More

Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss, Read Less

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  	This is a digital edition of this title. Rent eBook (2 Options) 180 Day Rental: $25.83 (Expires Dec 11, 2024) 365 Day Rental: $30.52 (Expires Jun 14, 2025) Buy eBook Lifetime Access: $46.95 Title: The Call Center Dictionary by Madeline Bodin Publisher: Taylor & Francis Print ISBN: 9781578200955, 1578200954 eText ISBN: 9781482295580 Edition: 2002 3rd edition Format: PDF eBook	$25.83 Rent eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ