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The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide

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The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide - Silberman, Melvin L., and Hansburg, Freda
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Faced with people we don't like or don't understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Leader's Guide from the popular 60- Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches how to approach difficult people in productive ways. Specifically, participants will be learn how to Draw out people rather than closing them down Overcome their own barriers to understanding others ...

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The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide 2005, Pfeiffer

ISBN-13: 9780787973544

Paperback

The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook 2005, Pfeiffer

ISBN-13: 9780787973582

Paperback