In today's quality-driven hospitality workplace, practices that encourage greater employee performance have become integrated into the way a hotel, restaurant, resort, or any other form of hospitality service organization does business. In order to succeed, and successfully grow, hospitality organizations are refocusing traditional approaches to managing people. This refocus is necessitated by what has been referred to as the paradigm shift of hospitality human resource management. This paradigm shift is driven forward by ...
Read More
In today's quality-driven hospitality workplace, practices that encourage greater employee performance have become integrated into the way a hotel, restaurant, resort, or any other form of hospitality service organization does business. In order to succeed, and successfully grow, hospitality organizations are refocusing traditional approaches to managing people. This refocus is necessitated by what has been referred to as the paradigm shift of hospitality human resource management. This paradigm shift is driven forward by forces outside of the hospitality industry. They include new designs for flatter organizations, more information sharing, the concept of empowerment, new training and induction models, and the changed expectations of employees. However, and most importantly, it is driven by the concept of king customer upon which much of the quality management movement is based. Teamwork is the bedrock upon which all these concepts are based. Teamwork has become the dominant form of organizational design. The need to learn to become an effective team player and, indeed, becoming a team leader is critical to successful teamwork. Team Power explores the modern approach to lead
Read Less
Add this copy of Team Power: Managing Human Resources in the Hospitality to cart. $16.03, very good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2000 by Prentice Hall.
Add this copy of Team Power: Managing Human Resources in the Hospitality to cart. $47.90, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2001 by Prentice Hall.