Over the past twenty years governmental initiatives have resulted in the encouragement of higher expectations of professionals and the seeking of redress when standards are not met. Much is good about this, but when parallelled with unreasonable expectations, society has become dissatisfied and, as a result, more litigious. It is in this environment that the professional associations of psychotherapists and counsellors were formed: setting up complaints procedures to protect the general public from incompetent practitioners ...
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Over the past twenty years governmental initiatives have resulted in the encouragement of higher expectations of professionals and the seeking of redress when standards are not met. Much is good about this, but when parallelled with unreasonable expectations, society has become dissatisfied and, as a result, more litigious. It is in this environment that the professional associations of psychotherapists and counsellors were formed: setting up complaints procedures to protect the general public from incompetent practitioners and malpractice. Procedures have been developed with care but neither therapists nor clients have any idea of the impact that involvement in these processes will have on them. Surviving Complaints Against Counsellors and Psychotherapists sets out to prepare therapists for this impact and to help trainees think about their practice from the start, so that unnecessary complaints are avoided. However experienced we are, we will all make mistakes at some time. Whilst not defending malpractice, this book does help all therapists to think about why complaints arise and to reflect on their practice. This will not necessarily prevent a complaint occurring, for that will happen: rightly if malpractice has occurred, wrongly because of a vexatious act on the part of a client, or as part of a very painful therapeutic process for both therapist and client. Support is essential for any therapist involved in a complaints process and this book, drawing upon the extensive expertise of experienced and successful practitioners, does this very effectively. Gabrielle Syme, Past Chair BACP
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Add this copy of Surviving Complaints Against Counsellors and to cart. $16.99, very good condition, Sold by Brit Books rated 4.0 out of 5 stars, ships from Milton Keynes, BUCKINGHAMSHIRE, UNITED KINGDOM, published 2001 by PCCS Books.
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Very good. Simply Brit – welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there's something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.
Add this copy of Surviving Complaints Against Counsellors and to cart. $33.84, very good condition, Sold by Bielblond Books UK rated 5.0 out of 5 stars, ships from Cambridge, UNITED KINGDOM, published 2001 by PCCS Books.
Add this copy of Surviving Complaints Against Counsellors and to cart. $46.72, very good condition, Sold by Reuseabook rated 4.0 out of 5 stars, ships from Gloucester, GLOS, UNITED KINGDOM, published 2001 by PCCS Books.
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Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine.
Add this copy of Surviving Complaints Against Counsellors and to cart. $48.82, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2001 by Pccs Books.
