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Kevin Johnson writes clearly and to the point. He tells us why we should always work to resolve conflict, reconcile, and to do it for the glory of God. Using scripture, he emphasizes key points to make you realize what you may be doing wrong that is starting conflict, and how to improve your relationship with anyone that you have conflict with.
Some of my favorite points that Johnson helps you to understand better: Glorify God. Get the Log Out. Generally Restore. Go and Be Reconciled. Johnson reminded me that you can change your heart and what is in other's hearts; it's a simple thing, but sometimes forgotten... it's PRAYER.
Biblical principles are utilized to underline what it means when you forgive someone or are forgiven yourself. I truly loved his commentary on what he calls "The 4 Promises of Forgiveness." I never realized that there are so many emotional things happening inside when you tell someone else "I forgive you!"
However, the ideal that will stick with me and aid me the most is "The 7 A's of Apologies" found in chapter 5. There are so many actions that should be carried out with an apology. It's definitely not enough just to mumble the words "I'm sorry" like a toddler can, but to be able to admit specifically why you're apologizing, tell how you're going to alter your behavior, accept the consequences, and more. (Every time you apologize.)
This is an excellent book that I believe any Christian can benefit from. Also, if you're into listening to books, the audio version is done in excellent quality.