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Relevance Regained - Johnson, H Thomas, and Johnson
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Building on his pathbreaking, award-winning bestseller Relevance Lost, Johnson contends that "managing by remote control" through results-oriented accounting information has obscured and obstructed the real business objective: to reduce product variation and leadtimes in order to keep satisfied customers. This can only be done, he argues, by empowering people with bottom-up problem-solving information. Line drawings.

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Relevance Regained 1992, Simon & Schuster, New York, NY

ISBN-13: 9780029165553

Hardcover

Relevance Regained 1992, Free Press

ISBN-13: 9780743236270

Trade paperback