Don't try to do good reference without it! Kay Ann Cassell and Uma Hiremath have revised the second edition of their landmark text to deliver new information and reflect the changes in reference services since their last edition was published. This practical guide teaches failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Information on more than 300 sources has been updated to provide you high quality information, including the ...
Read More
Don't try to do good reference without it! Kay Ann Cassell and Uma Hiremath have revised the second edition of their landmark text to deliver new information and reflect the changes in reference services since their last edition was published. This practical guide teaches failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Information on more than 300 sources has been updated to provide you high quality information, including the information needed to work with newly digitized government documents. Many of these new sources focus on innovative Reference 2.0 tools like Google Books, Twitter, and Second Life. Designed to complement every introductory library reference course, it's the perfect text for students and librarians looking to expand their personal reference knowledge. Chapters on fundamental concepts, major reference sources and special topics in reference provide the basics you want with fresh insight you need on new issues in reference services and technology, including website development and maintenance, RSS feeds, social networking, and delivering reference services across multiple platforms. The companion website features new readings for each chapter and information about changes in reference tools described in these pages, as well as important new ones. As we enter a changing climate for all information services professionals, this book provides the tools you need to manage the ebb and flow of changing reference services in the 21st century. Guided by a national advisory board of educators and practitioners comprised of Marie L. Radford, Anita Ondrusek, Cheryl Knott Malone, and Stephanie Maata, this text expertly keeps up with new technologies and practices while still grounding you in the basics of reference work.
Read Less
Add this copy of Reference and Information Services in the 21st Century to cart. $1.46, fair condition, Sold by BookHolders rated 5.0 out of 5 stars, ships from Gambrills, MD, UNITED STATES, published 2011 by Neal-Schuman Publishers.
Add this copy of Reference and Information Services in the 21st Century: to cart. $3.34, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Brownstown, MI, UNITED STATES, published 2011 by Neal-Schuman Publishers.
Add this copy of Reference and Information Services in the 21st Century: to cart. $3.34, very good condition, Sold by ThriftBooks-Reno rated 4.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2011 by Neal-Schuman Publishers.
Add this copy of Reference and Information Services in the 21st Century: to cart. $3.34, very good condition, Sold by ThriftBooks-Dallas rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2011 by Neal-Schuman Publishers.
Add this copy of Reference and Information Services in the 21st Century: to cart. $3.34, good condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2011 by Neal-Schuman Publishers.
Add this copy of Reference and Information Services in the 21st Century, to cart. $5.00, fair condition, Sold by Bookmans rated 4.0 out of 5 stars, ships from Tucson, AZ, UNITED STATES, published 2011 by Neal-Schuman Publishers.
Add this copy of Reference and Information Services in the 21st Century, to cart. $17.49, very good condition, Sold by HPB-Ruby rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2011 by Neal-Schuman Publishers.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Reference and Information Services in the 21st Century: to cart. $25.40, very good condition, Sold by Bay Used Books rated 5.0 out of 5 stars, ships from Sudbury, ON, CANADA, published 2011 by Neal-Schuman Publishers, Inc.
Add this copy of Reference and Information Services in the 21st Century, to cart. $33.21, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2011 by Neal-Schuman Publishers.
Add this copy of Reference and Information Services in the 21st Century, to cart. $83.15, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2011 by Neal-Schuman Publishers.
