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Process Management to Quality Improvement: The Way to Design, Document and Re-Engineer Business Systems

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Process Management to Quality Improvement: The Way to Design, Document and Re-Engineer Business Systems - Born, Gary
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Lavishly illustrated, it contains a systematic method encompassing the fundamental principles of quality management. Demonstrates that documentation lies at the core of quality management and explains how to write these documents using its systematic method. Scores of practical examples and detailed case studies provide a template for using this technique on typical quality systems in the U.S. and abroad.

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Process Management to Quality Improvement: The Way to Design, Document and Re-Engineer Business Systems 1995, Wiley, Chichester, England

ISBN-13: 9780471942832

Hardcover