This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary.
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This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary.
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Add this copy of Phone Skills for the Information Age, 3rd Edition to cart. $34.50, new condition, Sold by A2ZBooks rated 5.0 out of 5 stars, ships from Burgin, KY, UNITED STATES, published 2006 by McGraw Hill.
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Seller's Description:
New. NEW, may have some minor wear from storage. Multiple copies available this title. Quantity Available: 4. Shipped Weight: Under 1 kilo. ISBN: 0073017272. ISBN/EAN: 9780073017273. Pictures of this item not already displayed here available upon request. Inventory No: 1560776563.
Add this copy of Phone Skills for the Information Age to cart. $1.99, good condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2005 by McGraw-Hill Education.
Add this copy of Phone Skills for the Information to cart. $2.58, good condition, Sold by Goodwill Books rated 5.0 out of 5 stars, ships from Hillsboro, OR, UNITED STATES, published 2005 by McGraw-Hill Education.
Add this copy of Phone Skills for the Information Age to cart. $12.49, good condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 2005 by McGraw-Hill Education.
Add this copy of Phone Skills for the Information Age to cart. $29.02, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2005 by McGraw-Hill Education.
Add this copy of Phone Skills for the Information Age to cart. $29.99, new condition, Sold by Orion Tech rated 5.0 out of 5 stars, ships from Arlington, TX, UNITED STATES, published 2005 by McGraw-Hill Education.
Add this copy of Phone Skills for the Information Age to cart. $30.00, new condition, Sold by Booksaver4world rated 5.0 out of 5 stars, ships from Mount Pleasant Mills, PA, UNITED STATES, published 2005 by McGraw-Hill Education.
Add this copy of Phone Skills for the Information Age to cart. $32.96, good condition, Sold by Book Words rated 2.0 out of 5 stars, ships from Midland Park, NJ, UNITED STATES, published 2005 by McGraw-Hill Education.