People Skills for Public Managers fills the need for a concise, inexpensive, skills-oriented supplemental text set in the public and nonprofit context. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector.Chapter coverage of important skills includes: resolving disputes in the workplace, creating and maintaining effective work relationships, working together in teams and meetings, dealing with incivility, ...
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People Skills for Public Managers fills the need for a concise, inexpensive, skills-oriented supplemental text set in the public and nonprofit context. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector.Chapter coverage of important skills includes: resolving disputes in the workplace, creating and maintaining effective work relationships, working together in teams and meetings, dealing with incivility, effective intercultural communication, and effective public speaking skills. The book also features a strong "practice" orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication. Online instructor's materials are available to professors who adopt the text.
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Add this copy of People Skills for Public Managers to cart. $29.82, like new condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2014 by Routledge.
Add this copy of People Skills for Public Managers to cart. $29.82, very good condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2014 by Routledge.
Add this copy of People Skills for Public Managers to cart. $52.21, very good condition, Sold by BookHolders rated 5.0 out of 5 stars, ships from Gambrills, MD, UNITED STATES, published 2014 by Routledge.
Add this copy of People Skills for Public Managers to cart. $62.93, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2014 by Routledge.
