This text looks at operations management from the value perspective, with value defined as a dynamic concept that brings together the issues of performance, cost, competitive reactions and customer expectations. This value-driven perspective allows students to view each activity in the operations management system in terms of its ability to enhance value. Students should learn to evaluate: who current customers are and who new customers will be; what the customer wants; the degree of overlap between the current operations ...
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This text looks at operations management from the value perspective, with value defined as a dynamic concept that brings together the issues of performance, cost, competitive reactions and customer expectations. This value-driven perspective allows students to view each activity in the operations management system in terms of its ability to enhance value. Students should learn to evaluate: who current customers are and who new customers will be; what the customer wants; the degree of overlap between the current operations management system and the demands and expectations of customers; how to structure the OM system to deliver value; and how to measure performance. The text emphasizes process and process analysis, particularly TQMN, ISO 9000, and benchmarking, as a useful way of looking at and understanding operations management systems. Real-world industrial cases are used in every chapter, illustrations present alternative issues and perspectives, and On the Job boxes feature examples from industry.
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Add this copy of Operations Management: a Value-Driven Approach to cart. $8.91, good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 1996 by McGraw-Hill Companies.
Add this copy of Operations Management: a Value-Driven Approach to cart. $8.92, good condition, Sold by HPB-Red rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1996 by Richard d Irwin.
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Add this copy of Operations Management: a Value-Driven Approach to cart. $9.63, very good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1996 by McGraw-Hill Companies.
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Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp. NOT AVAILABLE FOR SHIPMENT OUTSIDE OF THE UNITED STATES.
Add this copy of Operations Management: a Value-Driven Approach to cart. $25.26, poor condition, Sold by Anybook rated 4.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 1996 by Irwin/McGraw-Hill.
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This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. Clean from markings. In poor condition, suitable as a reading copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 2150grams, ISBN: 9780256123814.
Add this copy of Operations Management: a Value-Driven Approach to cart. $42.84, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1996 by Richard d Irwin.
Add this copy of Operations Management: a Value Driven Approach to cart. $52.00, like new condition, Sold by A2ZBooks rated 4.0 out of 5 stars, ships from Burgin, KY, UNITED STATES, published 1996 by Richard d Irwin.
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As New. Text appears clean, cover is in very good condition. Quantity Available: 1. ISBN: 0256123810. ISBN/EAN: 9780256123814. Pictures of this item not already displayed here available upon request. Inventory No: 1560733349.
Add this copy of Operations Management: a Value-Driven Approach to cart. $68.19, new condition, Sold by Opa! Books rated 5.0 out of 5 stars, ships from Carson City, NV, UNITED STATES, published 1996 by Richard d Irwin.
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New. New Inside and Outside. Clean and crisp pages w/no markings! You will be pleased. Excellent book! ( z1s135D ) Some very minor shelf wear on cover. ** Fast Shipping! **
Add this copy of Operations Management: a Value-Driven Approach to cart. $68.19, new condition, Sold by Cronus Books rated 4.0 out of 5 stars, ships from Carson City, NV, UNITED STATES, published 1996 by Richard d Irwin.
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New. New Inside and Outside. Clean and crisp pages w/no markings! You will be pleased. Excellent book! ( z1s135D ) Some very minor shelf wear on cover. ** Fast Shipping! **
Add this copy of Operations Management: a Value-Driven Approach to cart. $106.22, new condition, Sold by GridFreed rated 5.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 1996 by Richard d Irwin.
Add this copy of Operations Management: a Value-Driven Approach to cart. $215.24, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1996 by Richard d Irwin.
