Interpersonal Communication: Listening And Responding explores how successful companies and effective managers use listening as a strategic communication tool at all levels of the organization. Common barriers to listening - including culture, perceptions, and personal agendas - are discussed, and strategies for overcoming them are offered. Examples of how organizations have used listening techniques to resolve conflicts, build relationships with clients and employees, and adapt to maintain a competitive edge are discussed. ...
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Interpersonal Communication: Listening And Responding explores how successful companies and effective managers use listening as a strategic communication tool at all levels of the organization. Common barriers to listening - including culture, perceptions, and personal agendas - are discussed, and strategies for overcoming them are offered. Examples of how organizations have used listening techniques to resolve conflicts, build relationships with clients and employees, and adapt to maintain a competitive edge are discussed. Self-analysis questions, presented throughout the text, target interpersonal listening skills, while case studies and role plays demonstrate the application of listening strategies in the organizational environment.
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Add this copy of Module 5: Interpersonal Communication Listening and to cart. $95.70, fair condition, Sold by Once Upon A Time Books rated 4.0 out of 5 stars, ships from Tontitown, AR, UNITED STATES, published 2008 by Cengage Learning.
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Fair. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear. It may also be ex-library or without dustjacket.
